Terms of Service

3.1 Account Creation

• You must provide accurate, current, and complete information during registration
• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use of your account
• One person or entity may not maintain more than one free account

3.2 Account Security

• You must use a strong, unique password for your account
• We recommend enabling two-factor authentication when available
• You must not share your account credentials with others
• We are not liable for any loss or damage from your failure to maintain account security

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms, illegal activity, or behavior that harms other users or the platform. You may also terminate your account at any time through your account settings.

4.1 Service Tiers

• Starter Tier (Free): Limited galleries and albums, 1GB storage
• Creator Tier ($79/year): 5 Galleries, 10 Albums, generous storage
• Pro Tier ($149/year): Unlimited Galleries and Albums, generous storage

4.2 Billing Cycles

Paid subscriptions are billed annually on a recurring basis. Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date.

4.3 Price Changes

We reserve the right to change our pricing at any time. If we change the price of your subscription, we will provide you with at least 30 days' advance notice. Price changes will take effect at the start of your next billing cycle after the notice period.

4.4 Auto-Renewal

Your subscription will automatically renew unless you cancel it before the end of your current billing period. You can manage your subscription settings in your account dashboard.

5.1 Payment Methods

We accept payment via credit card, debit card, and other payment methods as processed through Stripe, our payment processor. You authorize us to charge your payment method for the selected subscription plan.

5.2 Failed Payments

If a payment fails, we will attempt to process it again. If payment continues to fail, your account may be downgraded or suspended until payment is received. You are responsible for updating your payment information to ensure uninterrupted service.

5.3 Currency and Taxes

All prices are listed in USD unless otherwise stated. You are responsible for any applicable taxes, duties, or charges imposed by your local jurisdiction. We will add applicable taxes to your invoice where required by law.

6.1 Cancellation

You may cancel your subscription at any time through your account settings. Cancellations take effect at the end of your current billing period. You will retain access to paid features until the end of the period you have paid for.

6.2 Refunds

Refunds are provided on a case-by-case basis. Generally, we do not offer refunds for partial billing periods. If you believe you are entitled to a refund, please contact us at hello@mirlo.photo within 7 days of the charge.

6.3 Data Retention After Cancellation

After you cancel your subscription, we will retain your data for 30 days to allow you to reactivate your account. After 30 days, your data may be permanently deleted. You can export your data at any time before deletion.

7.1 Your Content

You retain all ownership rights to the photos and content you upload to Mirlo. We do not claim ownership of your content. You are solely responsible for the content you upload and share.

7.2 License to Mirlo

By uploading content to Mirlo, you grant us a non-exclusive, worldwide, royalty-free license to store, display, and transmit your content solely for the purpose of operating and improving our service. This license terminates when you delete your content or account.

7.3 Content Responsibility

You represent and warrant that you own or have the necessary rights to all content you upload, and that your content does not violate any third-party rights, including copyright, trademark, privacy, or other personal or proprietary rights.

7.4 Copyright Infringement

We respect intellectual property rights. If you believe your copyright has been infringed, please contact us at hello@mirlo.photo with details of the alleged infringement. We will investigate and take appropriate action in accordance with the Digital Millennium Copyright Act (DMCA).

8.1 Prohibited Content

You agree not to upload, share, or display content that:

• Is illegal, harmful, threatening, abusive, harassing, or defamatory
• Infringes on any copyright, trademark, or other intellectual property rights
• Contains nudity, pornography, or sexually explicit material
• Promotes violence, hate speech, or discrimination
• Contains malware, viruses, or harmful code
• Violates the privacy or publicity rights of others

8.2 Prohibited Activities

You agree not to:

• Use Mirlo for any illegal purpose or in violation of any laws
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the integrity or performance of the service
• Use automated systems (bots, scrapers) to access the service without permission
• Spam, phish, or engage in fraudulent activity
• Impersonate another person or entity

8.3 Consequences of Violations

Violations of this Acceptable Use Policy may result in immediate suspension or termination of your account, removal of content, and potential legal action. We reserve the right to investigate violations and cooperate with law enforcement authorities.

9.1 Service Availability

We strive to provide reliable service, but we do not guarantee 100% uptime. The service may be temporarily unavailable due to maintenance, updates, or unforeseen technical issues. We will attempt to provide notice of scheduled maintenance when possible.

9.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of the service at any time, with or without notice. We will make reasonable efforts to notify users of significant changes.

9.3 Data Backups

While we implement regular backups, you are responsible for maintaining your own backups of your content. We recommend regularly exporting your photos and data for safekeeping.

11.1 "As Is" Service

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

11.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LODGEPOLE I/O,LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

11.3 Indemnification

You agree to indemnify, defend, and hold harmless Lodgepole I/O, LLC, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or related to your use of the service, your content, or your violation of these Terms.

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Idaho, United States, without regard to its conflict of law provisions.

12.2 Informal Resolution

Before filing any formal legal action, you agree to first contact us at hello@mirlo.photo to seek an informal resolution of the dispute.

12.3 Jurisdiction and Venue

Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in Teton County, Idaho, and you consent to the jurisdiction of such courts.

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Lodgepole I/O, LLC regarding the service and supersede all prior agreements and understandings.

14.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

14.3 Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

14.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.